I've had the privilege of working with Douglas Lake Custom Homes (DLCH) as the listing agent on several home sales in the Black Mountain area. After closing, I've spoken with the buyers of these properties, and I'm always impressed. They share how happy they are with their homes and how great DLCH is to work with post-sale. This gives me great confidence in representing this wonderful builder and their listings. Douglas Lake Custom Homes builds with beautiful quality and truly excellent workmanship. They've maintained relationships with their tradesmen for over a decade, embodying a family-run business where everyone cares deeply. Peter, the head of the family, prioritizes customer service and satisfaction above all. He is exceptionally communicative and helpful, truly a master at his craft. His son Roland oversees the build projects and coordinates all the trades, with their number one commitment being to high-quality, well-built homes. DLCH has grown based on their reputation and through word-of-mouth.

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Cathy, the matriarch, is passionate about using local suppliers, working with local businesses, and has developed incredible relationships with many companies in the Okanagan. This helps her deliver the best quality and value to their customers. She provides a personalized experience and will even accompany you to the store to shop for specifics, going above and beyond and really taking care of each and every customer. Kindra is fantastic at marketing, bookkeeping, and managing all the other pieces, keeping the family team together and working like a dream to build their homes, from lot and foundation to lock-up and finishes!

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My personal experience as a listing agent is that Peter is constantly communicating with me to let me know the status of each of the homes and where the progress stands. He supervises the work with Roland to ensure everything is done top-notch. Moreover, he excels at creating and maintaining relationships with each of the buyers for his homes. He is accountable and proactive in addressing any questions or concerns that buyers may have, which is extremely important to me when representing them. He's not someone who is just looking to make a quick profit and then walk away, leaving people stranded. He truly cares about people and building great homes, and that's a significant reason why I love working with him and his family!

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Scroll down for a list of all of the trusted Trades that Douglas Lake uses to build their homes.